How to Contact Doubleday

Need answers to your questions? Contact Doubleday now - it's easy. Please ensure that your 9 digit membership number appears on all correspondence.

Live Support

For the fastest and most efficient way to contact us during business hours, we are available through live support. If the above button displays "ONLINE", click the above button and you will be taken to the live support chat line.

Email

For the fastest and most efficient way to contact us outside of business hours, complete an online enquiry and feedback form.

24 Hour Club Phone

To place an order, make a payment, or check your account balance call our Automated Club Phone on (09) 4791609. Have your member number ready for quick and easy reference (and your credit card if you wish to make a payment)*.

* Credit card payment with order is mandatory for some clubs. Please refer to the terms and conditions of membership of your club for further information.

Member Care Hotline

The hotline is open from 9am to 7pm (NZ time), Monday to Friday. Call (09) 4792200.

Snail Mail

Doubleday Book & Music Clubs
PO Box 91921
Victoria Street West
AUCKLAND 1142

Doubleday Australia Pty Ltd
ACN: 000380610
Unit F33
16 Mars Rd
Lane Cove NSW
Australia 2066