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How to Contact Doubleday

Need answers to your questions? Contact Doubleday now - it's easy. Please ensure that your 9 digit membership number appears on all correspondence.


For the fastest and most efficient way to contact us, complete an online enquiry and feedback form.

24 Hour Phone

To place an order, make a payment, or check your account balance call our Automated Phone on (09) 4791609. Have your member number ready for quick and easy reference (and your credit card if you wish to make a payment)*.

* Credit card payment with order is mandatory for some customers. Please refer to the terms and conditions of being a customer of Doubleday for further information.

Customer Care Hotline

The hotline is open from 10am to 7pm (NZ time), Monday to Friday. Call (09) 4792200.

Snail Mail

Doubleday Entertainment
ACN: 000380610
PO Box 91921
Victoria Street West